**#vacancy**** ****#job**** ****#remote**** ****#hiring**** ****#TechnicalSupport**** ****#fintech**** ****#payments**** ****#PSP**** ****#crypto**** ****#API**** ****#Postman**** ****#Grafana**** ****#SQL**** ****#integrations**** ****#B2B**

👩🏻‍💻 **Role: Technical Support Specialist / Integration Manager
**💰** Product: **B2B payment infrastructure — PSP integrations, on/off-ramp, card processing
**📍 Remote | Full-time**

If you can tell why a transaction got stuck on the provider side, read JSON and logs faster than you can explain what went wrong, please keep reading.

**What you'll do:**
🔧 **Merchant onboarding**: configure payment methods and routing (PSP, On/Off-ramp, cards)
🔧 **API integrations**: issue keys, set up environments, validate requests in **Postman**.
🔧 **Incident investigation**: trace transaction errors through **JSON payloads**, **SQL** queries, and **Grafana** logs to find the actual root cause.
🔧 **Bug triage**: reproduce, isolate (merchant vs. platform side), escalate to Engineering with a clear technical write-up.
🔧 **Production go-live**: final configuration checks before a merchant goes live.

**What you bring:**
**💡 You are one of two profiles:**
1. **Senior Customer Support in FinTech or payment processing** **with technical depth**: you've used Postman to test requests, written SQL queries, and know your way around logs.
2. **L2 Technical Support or Integration Specialist** with 2+ year working directly with payment APIs, merchant configurations, or PSP integrations.
💡 Hands-on log experience - you can follow a transaction trace and find where it broke.
💡 Solid understanding of REST APIs, JSON structures, and how payment flows work end to end.
💡 English B2/C1 in writing - merchants are international.

**Nice to have:
**Grafana or similar monitoring tools, experience with PSP connectors or payment gateways, SQL well enough to write your own queries.

**What we offer:
**✔️ Fully remote international team.
✔️ Competitive salary discussed individually.
✔️ Real ownership - you're resolving issues, not just routing tickets.
✔️ Clear path to Senior roles in Support, Product, or Engineering.
✔️ Transparent engineering culture, low bureaucracy.

📩 [Apply](Доступно в источнике)** if you genuinely enjoy figuring out why a payment failed, and seeing it through to resolution.**